Job & Family Services Office of Unemployment Insurance Operations
Apply for Benefits

Ohio has two ways to file an application for Unemployment Insurance Benefits:  

  • Online
    File online at http://unemployment.ohio.gov, 24 hours/day, 7 days/week. Service may be limited during nightly system updating. Check the website for available services. Please be sure to follow the instructions.
     If you are unemployed due to the coronavirus pandemic, more information can be found at unemploymenthelp.ohio.gov.    
  • Telephone
    Call toll-free 1-877-644-6562 or TTY 1-614-387-8408, (excluding holidays).
    Agents are available to assist with PIN resets and take initial applications Monday through Friday 8 AM - 5 PM.  

    For any other calls, regular business hours are the same.

    A full list of Unemployment Points of Contact is also available. 

To apply for Unemployment Insurance Benefits, you will need:  

  • Your Social Security number
  • Your driver's license or state ID number
  • Your name, address, telephone number, and e-mail address
  • Name, address, telephone number, and dates of employment with each employer you worked for during the past 6 weeks of employment
  • The reason you became unemployed from each employer
  • Dependents' names, Social Security numbers, and dates of birth
  • If claiming dependents, your spouse's name, Social Security number, and birth date
  • If you are not a U.S. citizen or national, alien registration number and expiration date
  • Your regular occupation and job skills

  • If you had out-of-state employment, have worked for the federal government, or are separated from military service, more information is required, including:
    • Form DD-214, member 4 copy (for military service)
    • SF-8 or SF-50 form (for federal government employment)

Once your application has been filed:

  • You will receive further information by mail or e-mail. E-mail will be sent from OJI@odjfs.state.oh.us.
  • Your claim will be assigned to a Processing Center, based on the last four digits of the your Social Security number. Click here for a list of Processing Centers by Social Security number.
  • If filing online and you need your Personal Identification Number (PIN) reset, please call toll-free 1-866-962-4064.