Home
Ohio.gov
Search

Menu
Job & Family Services Office of Unemployment Insurance Operations
In order to best protect confidential and other important data, the ODJFS website will no longer support several outdated web browsers. Effective December 5, Internet Explorer 6 or older, Opera 4 or older and Netscape Navigator will no longer work on ODJFS sites that are https-enabled. Individuals can download the most recent version of Internet Explorer here and the most recent version of Opera here.
Office of Unemployment Insurance Operations
Topics
In order to best protect confidential and other important data, the ODJFS website will no longer support several outdated web browsers. Effective December 5, Internet Explorer 6 or older, Opera 4 or older and Netscape Navigator will no longer work on ODJFS sites that are https-enabled. Individuals can download the most recent version of Internet Explorer here and the most recent version of Opera here.
picBanner

wordsOfBanner
 Contact: unemployment.ohio.gov
 1-877-644-6562, 
TTY: 1-888-642-8203, 
 or Like OUIO on Facebook

Introducing Live Chat:
Beginning November 17, 2016, claimants who are logged into their online unemployment may opt to receive live support by using the new “Live Chat” feature. This will provide an easier, more convenient way to contact Ohio Department of Job and Family Services (ODJFS) with general questions about their unemployment claim. Customer service representatives can provide assistance to individuals who need assistance navigating through their online account.
   
To initiate the live chat, click the Live Chat button located at the top left hand corner of the main menu screen.
  
The Live Chat option cannot be used to:

  • File weeks for unemployment benefits,
  • File applications, or
  • Complete fact finding.

The live chat feature will be available to claimants during our normal business hours, 8am until 5pm.    

UnemployedWorkers

Employers

RulesPoliciesResources

ImLookingFor

SpotlightOn

Statistics

translations-8-resized