Unemployment Compensation
Q. How do I know if I’m eligible for unemployment compensation?
Q. How can I apply for unemployment compensation?
Health Care
Q. Our family can’t afford health insurance. What should we do?
Q. How can we apply for Medicaid?
Q. What health care services are covered under Medicaid?
Q. What is the difference between Medicaid and Medicare?
Q. What Medicaid services are available for older adults and people with disabilities?
Q. I think I may make too much money to qualify for Medicaid. Should I still apply?
Food Assistance
Q. How do I know if I’m eligible for food assistance?
Q. How can I apply for food assistance?
Cash Assistance
Q. How do I know if I’m eligible for cash assistance?
Q. How can I apply for cash assistance?
Child Care
Q. I want to work, but I can’t pay for child care. Can ODJFS help?
Q. How can I apply for child care assistance?
Q. How can I find certified child care providers who accept child care assistance?
Child Support
Q. I just lost my job. How can I pay my child support?
Q. I haven’t lost my job, but I’m still having trouble paying my child support. What should I do?
Q. My children receive child support, and it helps, but I just lost my job. Is there any way I can get my children’s father/mother to pay more support?
Q. My children’s father/mother has stopped paying support. What can I do?
Employment and Training Assistance
Q. What employment and training assistance does ODJFS provide?
Q. How can I apply for employment and training services?
Q. How can I find a job?
Other Assistance
Q. Are any other types of assistance available?
Unemployment Compensation
Q. How do I know if I’m eligible for unemployment compensation?
A. If you lost your job through no fault of your own, you might qualify for unemployment compensation. For more information, visit http://unemployment.ohio.gov or call our toll free number: (877) OHIOJOB (644-6562).
Q. How can I apply for unemployment compensation?
A. There are several options to choose from when filing a new application for Ohio unemployment benefits or reopening an existing Ohio claim. You may access our website 24 hours a day, 7 days a week, at http://unemployment.ohio.gov. You may also file toll-free by calling (877) OHIOJOB (644-6562) or TTY at (888) 642-8203, Monday through Friday 8 a.m. - 5 p.m. (excluding holidays). When you call, please have paper and pencil available. For more information, visit http://unemployment.ohio.gov.
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Health Care
Q. Our family can’t afford health insurance. What should we do?
A. You might be eligible for Medicaid, the federal- and state-funded health care program for eligible individuals with low income. Medicaid provides access to health care services for children, pregnant women, families with children younger than 19, people with disabilities, and adults 65 and older who meet certain financial requirements.
To see if you might be eligible, and for more information about the Medicaid program, contact your county department of job and family services, visit http://jfs.ohio.gov/OHP/consumers, or call the toll-free Medicaid Consumer Hotline at (800) 324-8680.
Q. How can we apply for Medicaid?
A. You can apply for Medicaid by going to http://ODJFSBenefits.Ohio.gov or by filling out a “Request for Cash, Food Stamp and Medical Assistance” form and submitting it to your county department of job and family services. You can obtain the form online at http://jfs.ohio.gov/OHP/consumers/Application.stm or by calling or visiting your county agency.
Answer the questions on the form as thoroughly as possible. You will be asked to attach copies of proof of your income, resources (if applicable), proof of citizenship or qualified-alien status, pregnancy (if applicable) and other insurance you may have. If you are applying because you are age 65 or older or disabled, you will need to provide proof of your age or disability, as well. If English is not your primary language; if you have a disability, are hearing-impaired or visually impaired; or if you have questions about your case, someone at the county agency can help you complete your application.
You can then drop off, mail or fax in the application, and you may be called in for an interview.
Q. What health care services are covered under Medicaid?
A. For a complete list of covered services, see http://jfs.ohio.gov/OHP/consumers/benefits.stm.
Q. What is the difference between Medicaid and Medicare?
A. Medicare is a federal health insurance program that pays for certain health-care services for people age 65 and older or who are significantly disabled, have a sufficient work history, and have made payments into the Social Security program. Unlike Medicaid, Medicare is completely financed and administered by the federal government.
Medicaid is a public health care program funded by the state and federal governments. It provides necessary health care coverage to certain individuals with limited income. In Ohio, a person is entitled to Medicaid health care coverage for free or at a low cost if they meet specific income and eligibility requirements. Because it is an entitlement program, the state cannot limit the number of eligible persons enrolled in Medicaid or deny access to medically necessary services to control costs.
Q. What Medicaid services are available for older adults and people with disabilities?
A. Medicaid for older adults and people of all ages with disabilities covers primary, acute and long-term care. It also covers prescription drugs, home care, doctor visits, hospital care, laboratory work and X-rays, medical equipment and supplies, dental care, transportation, mental health, vision services, alcohol and drug rehabilitation, and other services.
For more information, call or visit your county department of job and family services or go to http://jfs.ohio.gov/OHP/bcps/FactSheets/ABD_Medicaid.pdf.
Q. I think I may make too much money to qualify for Medicaid. Should I still apply?
A. Yes. You may be eligible for certain deductions that could reduce your income to help you qualify. For more information, call or visit your county department of job and family services or go to http://jfs.ohio.gov/OHP/consumers/incGuide.stm.
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Food Assistance
Q. How do I know if I’m eligible for food assistance?
A. To be eligible for food assistance, your family income cannot exceed 130 percent of the federal poverty guideline ($27,560 for a family of four). To see if you might be eligible, visit www.foodstamps-step1.usda.gov or http://ODJFSBenefits.Ohio.gov or call or visit your county department of job and family services. You can also find more information about the program at http://jfs.ohio.gov/factsheets/foodassistance.pdf.
You also may be eligible for emergency food assistance from local nonprofit agencies, such as food pantries. To be eligible for emergency food assistance, your family income cannot exceed 200 percent of the federal poverty guideline ($42,400 for a family of four).
To find a nonprofit agency that can help you with emergency food assistance, visit http://feedingamerica.org, select your state, and click on “Find My Food Bank.”
You can also contact your county department of job and family services and ask for help finding an agency that provides emergency food assistance.
Q. How can I apply for food assistance?
A. You can apply for food assistance online by going to http://ODJFSBenefits.Ohio.gov or by filling out a “Request for Cash, Food Stamp and Medical Assistance” form and submitting it to your county department of job and family services. You can obtain the form online at http://jfs.ohio.gov/ofam/cmandfsa.stm or by calling or visiting your county agency.
Answer the questions on the form as thoroughly as possible. If you do not know all of the information on the form, you only need to complete the first page and sign and date it. You will be asked to attach copies of proof of your income, resources (if applicable), proof of citizenship or qualified-alien status, pregnancy (if applicable) and other insurance you may have. If English is not your primary language; if you have a disability, are hearing-impaired or visually impaired; or if you have questions about your case, someone at your county agency can help you complete your application.
You can then drop off, mail or fax in the application, and you may be called in for an interview.
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Cash Assistance
Q. How do I know if I’m eligible for cash assistance?
A. Ohio offers two primary types of cash assistance: Ohio Works First and Disability Financial Assistance.
Ohio Works First provides time-limited monthly cash assistance to eligible families along with activities to assist with employment. For more information, go to http://ODJFSBenefits.Ohio.gov, http://jfs.ohio.gov/factsheets/OWF.pdf or call or visit your county department of job and family services.
The Disability Financial Assistance Program provides a monthly cash assistance benefit to eligible, needy, disabled individuals without minor children. For more information, go to http://jfs.ohio.gov/factsheets/disabilityFA.pdf or call or visit your county department of job and family services.
Q. How can I apply for cash assistance?
A. You can apply for cash assistance online by going to http://ODJFSBenefits.Ohio.gov or by filling out a “Request for Cash, Food Stamp and Medical Assistance” form and submitting it to your county department of job and family services. You can obtain the form online at http://jfs.ohio.gov/ofam/cmandfsa.stm or by calling or visiting your county agency.
Answer the questions on the form as thoroughly as possible. If you do not know all of the information on the form, you only need to complete the first page and sign and date it. You will be asked to attach copies of proof of your income, resources (if applicable), proof of citizenship or qualified-alien status, pregnancy (if applicable) and other insurance you may have. If English is not your primary language; if you have a disability, are hearing-impaired or visually impaired; or if you have questions about your case, someone at your county agency can help you complete your application.
You can then drop off, mail or fax in the application, and you may be called in for an interview.
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Child Care
Q. I want to work, but I can’t pay for child care. Can ODJFS help?
A. ODJFS offers financial assistance to eligible parents to pay for child care while they engage in work or approved school or training activities. Families whose income is at or below 125 percent of the federal poverty guideline can receive payment for all or part of their monthly child care expenses.
Q. How can I apply for child care assistance?
A. Call or visit your county department of job and family services. You can fill out an application, and staff there will determine whether you are eligible.
For more information, go to http://jfs.ohio.gov/factsheets/ChildCare.pdf or call (877) 852-0010.
Q. How can I find certified child care providers that accept child care assistance?
A. Your county department of job and family services certifies providers to be able to offer care for children receiving assistance. You can also visit http://www.odjfs.state.oh.us/cdc/query.asp to search a directory of licensed and certified child care providers. In the search criteria, select “County Contract” to find providers accepting child care assistance.
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Child Support
Q. I just lost my job. How can I pay my child support?
A. If you have a child support order in Ohio and you lose your job through no fault of your own, you have the right to request a review of your child support order from your county child support enforcement agency (CSEA). The CSEA will consider your case and present a recommendation for a possible adjustment. The amount you pay could go up, go down or stay the same. To find the CSEA in your county, call (800) 686-1556 toll-free or visit http://jfs.ohio.gov/County/cntydir.stm.
Q. I haven’t lost my job, but I’m still having trouble paying my child support. What should I do?
A. If you have experienced at least a 30 percent decrease in gross income or income-producing assets for a period of six months because of circumstances beyond your control, and you expect that decrease to continue for an extended period of time, you have the right to request a review of your child support order from your county child support enforcement agency (CSEA). The CSEA will consider your case and present a recommendation for a possible adjustment. The amount you pay could go up, go down or stay the same. To find the CSEA in your county, call (800) 686-1556 toll-free or visit http://jfs.ohio.gov/County/cntydir.stm.
Q. My children receive child support, and it helps, but I just lost my job. Is there any way I can get my children’s father/mother to pay more support?
A. Custodial parents also have the right to request a review of their child support orders if their income drastically changes. Contact the child support enforcement agency (CSEA) in your county by calling (800) 686-1556 or visiting http://jfs.ohio.gov/County/cntydir.stm. The CSEA will consider your case and present a recommendation for a possible adjustment. The amount you pay could go up, go down or stay the same.
Q. My children’s father/mother has stopped paying support. What can I do?
A. Contact your county child support enforcement agency (CSEA) by calling (800) 686-1556 toll-free or visiting http://jfs.ohio.gov/County/cntydir.stm.
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Employment and Training Assistance
Q. What employment and training assistance does ODJFS provide?
A. ODJFS oversees a network of 30 full-service and 59 satellite “One-Stop Centers” in 20 workforce areas throughout Ohio. The One-Stops provide free job training and other employment services to Ohioans looking for work. They match job seekers with businesses looking to hire workers, and help laid-off workers learn new skills and find new jobs. For more information, go to http://jfs.ohio.gov/owd/.
Q. How can I apply for employment and training services?
A. Call or visit the One-Stop nearest you. To find the One-Stop nearest you, go to http://jfs.ohio.gov/owd/wia/wiamap.stm.
Q. How can I find a job?
A. Visit http://www.ohiomeansjobs.com/. Through a partnership with Monster.com, this website lists tens of thousands of job opportunities from within a 50-mile radius of the state. Job seekers can go to the site to post their resumes online or to search for available jobs by key word or location.
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Other Assistance
Q. Are any other types of assistance available?
A. For a list of other resources, from both public and private sources, visit http://www.ohioheretohelp.com.
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